Online Best Buy Consumers Not Receiving Their Christmas Presents
Black Friday was such a huge success for Best Buy, that they may have made their prices too cheap for them to handle. Many customers who purchased products online are now getting messages from Best Buy saying the items have now been canceled, as in today… where Christmas is right around the corner.
“We are very sorry for the inconvenience this has caused and we have notified the affected customers,” – Best Buy's Statement to Fox 9.Looking at Best Buy's online forums, consumers were able to express their anger and some even having a delay on their money getting refunded. Some say this was a scheme in which they only posted those deals to lure customers into their website, which is an act of fraud.
A class-action lawsuit may be put up against best buy though Andra Greene, a class-action defense lawyer with Irell & Manella L.L.P. said it is unlikely they would be able to prove that best buy intended to cancel their orders.
Source:
http://bits.blogs.nytimes.com/2011/12/23/best-buy-black-friday/